IT Operations & Support

We run servers and applications for you – hosted with providers in Germany or the EU. Whether we take over your IT completely or support your own team: what exactly we look after is agreed together in the contract.

Your systems run – and you know who to call.

Managed hosting for websites and applicationsUpdates and security patches on a fixed scheduleBackups and a recovery plan we define together

Managed hosting for websites and applications

Updates and security patches on a fixed schedule

Backups and a recovery plan we define together

Clear responsibilities instead of “that's what our colleague always did”.

Sadeem IT Solutions

Scope

What we take over

Managed hosting for websites and applications

Updates and security patches on a fixed schedule

Backups and a recovery plan we define together

Monitoring of your systems with alerts when something goes wrong

Setup of email, domains and open-source software, e.g. for invoicing

Operation of your automations and AI solutions: model costs, result quality and logs under control

System administration – as your IT or in support of your IT team

Starting point

Who this service is for

When IT has to run on the side

Updates and backups get postponed because day-to-day business leaves no time.
Your IT knowledge sits with one person – if they are out, a lot stops.
You have no IT department of your own – or it is already at capacity.

Process

How we work

1. Assessment

We look at your systems, their dependencies and weak spots.

2. Agreement

Together we set out in the contract what we look after and how we work together.

3. Takeover & hardening

We document your systems, set up backups and monitoring and close known gaps.

4. Ongoing operations

We take care of maintenance and updates regularly and report back on what we did.

Does this fit your project?

Tell us in a free initial call what you need. Before any costs arise, you get a written quote – with no hidden costs and no licence fees for the open-source software we use.

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